EFFECTIVE TIME: APRIL 2020.
As used in this policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to, collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our company or among our affiliates within the India or internationally.
When Do We Collect Information?
We may collect information about you anytime you interact with us, such as when you (i) access or browse the Web Site, (ii) order products or services through the Web Site, (iii) communicate with us either by e-mail, over the telephone or in any other manner, (iv) elect to participate in any of our product promotions, and (v) request information about products and services.
What Information Do We Collect?
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number), email address, and phone number. We refer to this information as “Order Information".
How do we use this information?
The use of your information is primarily to enable us to provide you with products through our website, but we may also use your personal information in the following ways:
To process and fulfil your order, including to send you emails to confirm your order status and shipment;
To communicate with you and to send you information by email, postal mail, telephone, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications;
To administer and fulfil our contests and other promotions;
For personalisation of your experiences with us, including to: remember your interests and preferences; customize the products and services we share with you; track and categorize your activity and interests on our website, including by identifying the different devices you use; and to enrich your experience on our website;
For marketing and advertising, such as to: send you marketing and advertising communications; and to customize the marketing and advertising that we show you;
For analytics, such as to: understand how you use our website; understand how you shop with us; and to improve our website;
To analyse trends and statistics; and/or,
To contact you if necessary.
How Do We Protect Your Information?
When you place an order or access your personal information, we implement a variety of security measures to maintain the safety of your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers. However, the transmission of information via the internet is not completely secure and therefore, we cannot guarantee the security of information sent to us electronically through our website, and the transmission of your information is therefore entirely at your own risk. Please note that we will never request your password, username, credit card information or other personal information through email.
Do We Share Your Personal Information?
We share your Personal Information with third parties to help us use your Personal Information, as described above. Any information you provide to Wind Organic will only be used within Wind Organic and our service providers. For example, we use Wix.com to power our online store - you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy
We use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also disclose your information to third parties where we sell any or all of our business and/or our assets to a third party, whether through bankruptcy proceedings or other sale or merger, where we are legally required to disclose your information, including, but not limited to, pursuant to a valid subpoena, order, search warrant or other law enforcement request, or where we are contractually obligated to disclose it.
Where we disclose personal information for a purpose set forth herein, we enter a contract with the third party that describes the purpose and requires the third-party recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We do not sell your personal information to third parties. Wind Organic does not share your information with any other third party other than those outlined above unless we are permitted or required to do so by law.
How Do I Make Choices About Receiving Promotional Communications?
The Bombay Studio wants to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, you can let us know by contacting us via windorganic.com/support. Additionally, you can opt out of email messages at any time by clicking the “opt-out/Unsubscribe” link at the bottom of any marketing message you have received from us.
Please be sure to include your full name and the email address you used when you registered with or made a purchase on windorganic.com or by phone. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file. It may take up to 10 business days to process your email request, during which period you may continue to receive communications from us.
Please note that when you make additional purchases at thebombaystudio.in or by phone, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting:
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous
Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us or by unsubscribing from our email newsletters and/or catalogue by changing your preferences in your The Bombay Studio account. You have the right to access information held about you. Your right of access can be exercised in accordance with the Act.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of the Web Site.
During the account sign-in process, you can review, change, or remove the information you have submitted. We aim to keep our information about you as accurate as possible and encourage you to promptly update your information if it changes. You may, at any time, access your information to update, modify, or delete any inaccuracies by accessing your account through the Web Site. You may also request us to remove your account information from our databases, and we will try to remove as much information as possible. However, as we generally keep information related to past transactions for our records, we will not be able to completely remove your information.